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Rent the User Research Lab

The UBalt User Research Laboratory and research services can be rented on a full-day or half-day basis, enabling businesses and organizations to take advantage of cutting-edge research tools in a university applied research setting. The rental includes the assistance of a graduate student to set up and run the eye-tracking equipment. For further information and rates, please contact Kathryn Summers. 

REQUEST LAB RESERVATION

Why conduct user research?

User research ensures your intended audience can carry out tasks—such as purchasing items, identifying relevant information and communicating with appropriate parties—efficiently, effectively and satisfactorily. Therefore, user research can help your organization:

• achieve more sales, higher productivity and better customer satisfaction ratings
• reduce the number of support calls and complaints
• alleviate the need for training
• minimize maintenance and repair costs.

Our research services provide high-quality support for your user research needs.

The User Research staff, led by Professor Kathryn Summers in the Division of Science, Information Arts and Technologies, provides support to complement your research needs. This may include:

• eye-tracking setup
• technical support of data collection
• data export
• complete study design*
• data analysis*
• report generation* 
• consultation on and review of test protocols
• Tobii eye-tracker recording of participant actions and speech as .avi data files
• data file transfer to a fire-wire hard drive provided by the client
• six months archiving of the study database.

* may incur additional costs to be negotiated separately