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For all personal computers being used at home, remember to protect them with current antivirus and Internet security software. This can be included with your Operating System, or you can choose to purchase supplemental software to further protect you. Be sure to configure the software to automatically obtain software and virus definition updates.
If your personal computer is running Windows 10, it already has Windows Security with
Windows Defender antivirus software built right in.
Click here to learn how to have Windows Security with Windows Defender antivirus properly configured
to protect your PC.
If you're not sure you are running Windows 10, click here to learn how to tell what version of Windows you have.
If your personal computer is running Windows 7, please note that your system is no
longer supported and is easily susceptible to viruses. malware, and hackers.
If you're not sure you are running Windows 7, click here to learn how to tell what version of Windows you have.
If you are running Windows 7, you will need to upgrade it to Windows 10 or buy a brand
new computer that has a secure Operating System (Windows 10, macOS, iPadOS, Chrome
OS).
Click here to learn more about how to upgrade your computer to Windows 10.
If you have determined that your computer will support Windows 10 and would like to
purchase it at a discount, you can click here to purchase an education license from the UBalt OnTheHub Kivuto Store.
Note: OTS does not support or assist with the process of upgrading your personal computer's
operating system. The decision to purchase Windows 10 software or a brand new computer
is at your own discretion.
If you are using a UBalt-provided computer and you believe it is running Windows 7,
please contact the OTS Call Center to get assistance.
If you have a Mac running macOS 10.13.6 High Sierra or Newer, your Mac comes with
GateKeeper and other security features to keep your computer protected.
If you are not sure what version you are running, click here to learn how to find out.
In general, be sure to allow macOS to run software updates. Click here to learn how.
If you are running an older version of macOS (10.12.x Sierra, 10.11.x El Capitan,
or older), you should upgrade to the latest support version.
Determine if you can upgrade your Mac to the latest macOS 10.15.x Catalina by clicking here.
If your Mac does not support Catalina, click here to try and see if it at least supports High Sierra.
If your Mac cannot upgrade to Catalina, Mojave, or High Sierra, it may be time to
purchase a new computer for the best protection.
Note: OTS does not support or assist with the process of upgrading your personal computer's
operating system. The decision to upgrade macOS software or purchase a brand new computer
is at your own discretion.
If you are using a UBalt-provided Mac and you believe it is running an older version
of macOS, please contact the OTS Call Center to get assistance.
Viruses, adware, and spyware can dramatically reduce your computer's performance, security or even render your computer unusable. In addition to your operating system's own protection features, you can further protect your computer by installing security software. Some well-known options are listed here, be sure to research and find software that fits your needs:
Note: Computers maintained by OTS have current up-to-date antivirus software. OTS does not provide support for antivirus and other security software on personal computers and will not provide recommendations on which to purchase or install.