technology-services

Office of Technology Services

The Office of Technology Services (OTS) provides technology support to the UBalt community. Use this page to get started, get service, get help with campus IT services, and working, teaching, learning remotely.

 

experiencing AN ISSUE?

 

If you are experiencing an issue on or off campus please let us know. You can email us at callcenter@ubalt.edu or call us at 410-837-6262. You can also see helpful IT guides, and or submit an IT help ticket by clicking the button above.

Student, Faculty, Staff will receive a computer account called a Netid or netid@ubalt.edu to access most technology resources on or off campus.

  • Use this link for password/username help
  • For help with Microsoft Multi-Factor Authentication (MFA) please see our help guides here.
  • Access some of UBalt's widely-used applications through the MYUBalt portal for students, faculty, and staff.
  • Thinking about coming to UBalt and want to know what technology support OTS offers. Look no further see this link here

Contact Us

University of Baltimore at Night

OTS Call Center

We can assist you with any of our technology-related services, and get you in touch with the appropriate OTS staff member.

Hours for the Call Center and Media/Classroom support:
  • Monday - Thursday: 8:30 am - 9:00 pm
  • Friday: 8:30 am - 5:00 pm
  • Saturday: 8:00 am - 2:00 pm
  • Sunday: Closed
Experiencing An Issue?