If you feel that either yourself or someone else is in imminent danger of hurting themselves or others, please call 911 for the University of Maryland, Baltimore Police Department or local emergency personnel. 

If you feel that either someone you know or you are experiencing stress or are struggling academically, you may complete the Compass form above, and someone from the office will contact you within 72 hours. Even if you’re not sure, it is ok to make a referral or to reach out for help.

Signs of distress can look different for each person, but here are a few commonly known indicators of distress:

Academic	Physical	Psychological	Safety Risk
Disruptions in the classroom	Noticeable changes in their physical appearance, hygiene, weight gain or loss	Self-disclosure of personal distress (e.g family problems, financial difficulties, assault, legal troubles	Verbal, written, or implied references to suicide, homicide, or assaulting behavior
Difficulty concentrating in class	Unusual or uncharacteristic behavior indicating loss of contact with reality	Unusual or disproportionate emotional response to events	Unprovoked anger or hostility/physical violence (e.g. shoving, grabbing, assaulting, or use of a weapon)
Significant changes in attendance	Visibly intoxicated or smelling of alcohol or marijuana	Excessive tearfulness or sudden panic reactions	Stalking or harassing
Disturbing content in writing, discussion boards, or class presentations	Observable signs of injury (e.g., facial bruising or cuts)	Verbal abuse (e.g. taunting, intimidation,)	Communicating threats/ disturbing comments via email, correspondence, texting or phone calls.

 

Information adapted from the University of Pennsylvania Red Folder
https://redfolder.psu.edu/

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To refer yourself or another student to the CCM, complete the online COMPASS referral form. Referrals can be made 24 hours a day, but will only be answered when the Clinical Case Manager is in the office.

Compass Referral Form

If you think that you or someone you know is in immediate need of help, you can call 911, the UBPD 410.837.4444 (#4444 from your cell if you’re on campus), or the 24/7 Student Assistance Program Confidential Hotline at 1.800.327.2251.

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The Clinical Case Manager will make initial contact with the referred student. If the referral is made over the weekend, the CCM will contact the student upon returning to the office.

The Clinical case manager will work with the student to identify current needs, supports, and resources. During the initial meeting, the CCM and the student will create a Student Success Plan to help outline the path to achieving their goals.

Important to note:

• A student’s relationship with this office is protected by the Family Educational Rights and Privacy Act (FERPA). Without the student’s expressed consent, we are limited in what we can discuss regarding student-specific information (Please see exceptions outlined in Confidentiality and Privacy section below).
• Situations involving an alleged threat of harm to self will typically result in a referral to a local emergency provider
• There is no time limit or deadline for resolution. A student’s relationship with the office lasts as long as needed for the student to be successful.

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The utmost care will be taken with all information that is shared with the Clinical Case Manager and the Office of Student Support. Only when sharing of information is required by law as described below or may prove beneficial by connecting the student with resources within the University or broader community will it be considered. In these instances, every effort will be made to partner with the student in the decision-making process where possible. The information shared is governed by the Family Educational Rights and Privacy Act (FERPA). 

Additionally, information shared as part of the intake with the Clinical Case Manager may be shared with the Student Assistance Program if deemed necessary by the Clinical Case Manager. Once the information is shared with the Student Assistance Program it becomes protected under the Health Insurance Portability and Accountability Act (HIPAA). In which case, any information shared with the Student Assistance Program cannot be shared without the student’s permission unless there is:

• An imminent threat to the safety of self or others
• An imminent risk of self-harm to self or others
• Any reportable abuse/neglect of a child or a vulnerable adult

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